My heating system is not working and/or there is no hot water
Go through the possible solutions with the videos below.
For your information: Your hot water can also be provided by a separate gas or electric boiler, in which case the videos below do not offer a solution.
Extra: if you have a heating system on fuel, also check the level of the fuel tank.
- Replace the batteries in the thermostat.
- Check the system pressure on the central heating boiler.
- Check for any error messages on the central heating boiler and try to find more information about the error messages via Google.
Enter the heating system brand and the error code in the Google search bar.
- Failure: Switch heating system off and on and/or reset heating system.
Reset the central heating system. Google ‘reset + heating system brand + heating system type ’. Follow the instructions given in the online videos.
- If you have just moved into the property: verify if the gas supply is open.
Are you not helped by the above videos? Contact us.
Contact us
- If you appoint a specialist on your own initiative, without prior agreement, the costs will not be reimbursed. Any costs incurred will be at the tenant’s expense.
- Please click here for an overview of tenants’ and property owners’ responsibilities, rights and duties: ‘Maintenance and repairs of your rental property (Flemish region)’
AND ‘Maintenance and repairs in rental properties Brussels Capital Region’).